Read the following terms and conditions very carefully as our website is subjected to your acceptance of and compliance with the following terms and conditions.

When using our website, purchasing of a product or using any of our services you agree that you have read, understood and are bound by the Terms and Conditions. Regardless of how you interact with us to make a purchase or use our services. You must not make a purchase of products from our website or use our services, if you do not want to be bound by our Terms and Conditions.

binja.ae is an e-commerce portal by Binja Building Materials Trading Company LLC, a registered company in Dubai, UAE and is governed by Dubai and United Arab Emirates law. By using this Website, you agree to these Terms and Conditions as well as the websites privacy policy. This terms and conditions along with the privacy policy extend to both users who visit the website but do not buy any products from the Website as well as users who are registered and use the website. The company reserves the right to modify or change any part of the Website or the Services offered by the Company. You can regularly reviewing the Terms and Conditions so that you will be informed of any changes. Any purchase, dispute or claim in connection with our website will be governed in accordance with the law of UAE

Registration

To register on the Website the user should provide Personal Information, choose a user name (identified by an email address) and password. Registration is a onetime process, and if the Member has previously registered, he/she shall login into his / her account directly. You will be required to provide us with your name and other details like- e-mail, contact number, contact address. Confidentiality will be maintained on personal details.

Order

All orders are considered as complete only after the payment has been received by our accounts department. Once the purchase of the items is confirmed by the Customer, our team will pack and deliver the product to the Customer. 

Product Availability

In case of timing differences, there is a possibility that an item ordered by the Customer might have been sold and might not be available in stock at that point of time. In such an event, our team will call the Customer and suggest an alternate product. In case the Customer chooses a different product, we will confirm the new order. If the cost of the new product is more expensive than the previous one, the Customer will have to pay the differential amount. If the cost of the new product is less expensive than the previous one, our team shall refund the excess amount to the Customer.

Payment Options

 You can choose your convenient mode of payment:

     

      • Credit Cards

      • Debit Cards

      • Cash-on-Delivery

    Payment Gateway Info

    Our payment options are very safe and secure. We ensure that your personal details are kept safe, the credit card payments are made directly through 128 bit SSL Encryption software. Your payment details are not stored after your transaction.

    Online Payment

    Customers can make online payments using credit/debit card and we will be under no liability in respect of any loss or damage done directly or indirectly for a decline of authorization of any Transaction, on account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time. If the bank rejects any payment transaction made by a Customer towards an order, Binja shall have the right to cancel shipment of the order to the Customer without any liability. All credit card payments are processed securely through FAB Bank. Binja Building Materials Trading Company LLC does not store any credit card information on our servers.

    Cash on Delivery

    Cash on Delivery (COD) is only available in the United Arab Emirates. At the time of checkout, if you are unable to see the COD option, it would mean that this option is not enabled for that particular product. Apart from that, you may choose to select this payment option.

    Shipping Policy

    We are committed to make our shipment quick and pleasant as possible. We ensure that your goods arrive on time and in perfect condition. All shipments made from approved Orders are shipped using Binja delivery drivers. Shipping charges, if any will be mentioned at the time of order.  We also provide a tracking code which the user can use to track their shipment.

    Return and Exchange

    We respect our customers and we want you to be 100% satisfied with our services. If you find a defect on the product delivered or a wrong product delivered your order will be exchanged/canceled within 15 days. The exchange depends on the availability of the product requested by you, In case if the requested product is not available we will refund as per the privacy policy.

    Refunds

    All refunds are made to the original method of payment for both online and the in store purchases.

    Usage of Promo code by the Company

    Promo codes that have expired cannot be used on the Website. Binja can ask the Customer for the proof of the received the promo code. Promo codes can be used only on specific orders. Promo codes at Binja  are applicable on certain items/specific orders/specific dates/occasions. Promo codes cannot be clubbed with any other on going offers on the site.

    What Information Do We Collect and How We Use IT?

    At the time of placing an order, we need to know your name, e-mail, and credit card details if choosing payment through credit card. This allows us to process your order successfully. This also helps us in maintaining your account. Credit card details will not be stored.

    How Does Binja Building Materials Trading Company LLC Protect their Customer Information?

    We use a secure server system. The secure server software (SSL) encrypts the information you share before it reach us. All the customer data we collect is protected by encryption and several layers of security to prevent it from unauthorized access.

    Our Website Cookies

    Cookies are information that is transferred to your hard drives for record keeping purposes. This will involve cookies, pixel tags or similar technologies that can track the users visiting our advertising banners or the hyperlinks on other websites or that store usernames and passwords. By using our platform, you hereby consent that we may place cookies on your device.

    Consent of our Customers

    By using our website, you consent to the use of information by Binja Building Materials Trading Company LLC. Any change of our Security & Policy for Transmission of Payment Policy, we will post changes here so that you are aware of what information we collect and how we use it.

    Terms & Conditions of use of the website

    All information you submit is true and accurate, you agree to maintain the accuracy of such information.

    Your membership is only for your personal and non-commercial use. You may not modify any content of this website any public display, description, sale, rental, pricing of the product. You may not remove any copyright or trademark registration, or other proprietary notices from the content. You also agree not to access or use website in any manner that is harmful to the operation of this website or its content.

    You will not use any of the products or services available on the website for commercial purposes of any kind, or advertise, sell any products, services, or solicit others or use any public platform for commercial purposes of any kind, or use the website or services in any way that is unlawful, or harm our company or anyone.

    You may not post, submit, transmit, upload, distribute or make  any software or other files that contain a virus or harmful component, or damage the website or services or any connected network, or interfere with any person or entity’s use or enjoyment of the website and / or services.

    You may not engage in any form of antisocial activities, disrupting/destructive, including “flaming,” “flooding,” “spamming,” or “trolling” as those terms are commonly understood and used on the internet.

    You may not delete or change any content of the website, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright/trademark symbols or logos, that you do not own or have expressed permission to change. Binja cannot and will not assure that other users will be complying with the foregoing rules or any other provisions of this terms of use, and, as between you and Binja, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

    All information, material and content contained in the website are Binja’s copyrighted property. All trademarks, service marks and trade names are proprietary to Binja building materials. No information, material or content from the website and can be copied, republished, uploaded, posted or distributed in any way without Binja expresses a written permission.

    You may acknowledge that when you access a link that may leave the website, the site you enter into is not controlled by us and has a different, terms of use and privacy policy apply to it. By accessing links to other site, you acknowledge that Binja is not responsible for those sites. Binja reserves the right to disable all links from third-party sites to the website, although Binja is under no obligation to do so.